Question 1

Do I get instant access after my payment?

Accepted Answer

Yes! Right after your payment, you’ll receive an email with a download link to your file — so you can start creating right away.text

Question 2

Which payment methods do you accept?

Accepted Answer

You can pay securely using iDeal, credit card, PayPal, or any other method shown at checkout.

Question 3

Which programs can I use the templates with?

Accepted Answer

All templates are designed in Canva. You can use them with the free version of Canva — no subscription needed. Simply upload your photos into the design, then download your finished pages as images. You can use those images in any photobook tool you like (I personally love using Once Upon).

Question 4

Do I need to download any special software?

Accepted Answer

No, there’s no need to install anything. You can edit your templates directly in Canva’s online editor — all you need is a free Canva account.

Question 5

Can I customize the templates (colors, text, photos, fonts)?

Accepted Answer

You can add your own photos, but the colors, fonts and texts are fixed.
 This keeps the design process super simple and ensures your final book looks clean and consistent.

Question 6

What formats and resolution do the templates have?

Accepted Answer

Each template is optimized for high-resolution export and available in a square photobook ratio (30 cm x 30 cm)

Question 7

How long will my download link remain valid?

Accepted Answer

After purchase, you’ll receive a PDF guide with links to your template.
 Your download link to the PDF is valid for 30 days, but the Canva template links inside the guide remain accessible indefinitely.

Question 8

What should I do if I can’t download my file?

Accepted Answer

If something goes wrong, simply contact me via the contact form on the website — I’ll make sure you get your file quickly.

Question 9

Can I have the photo books printed using your templates?

Accepted Answer

Yes, absolutely! Once you’ve customized your template with your own photos, you can download the pages and upload them to any photobook printing platform. I personally recommend Once Upon for high-quality results.

Question 10

Are there examples of what a finished book looks like?

Accepted Answer

Yes! You can see examples of printed books on this page.

Question 11

Can I use the templates commercially?

Accepted Answer

No. All templates are for personal use only and protected by copyright. Commercial use, resale or redistribution is not permitted.

Question 12

Can I share the download link with friends or family?

Accepted Answer

No. The link is for personal use only and may not be shared or distributed.

Citytrip scrapbook designs

Ready in 5 super easy steps

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“ Exactly what I was looking for. “

“ The design turned out so cute, thanks so much! “

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